worksorder.ai

Product — the email app

Your inbox, briefed.

See the customer’s jobs, quotes and invoices beside their email. Draft a reply from live records, or turn a new request into a works order.

For Gmail and Outlook. Ask us about setup →

Inbox — worksorder add-in

matched

From: Beresfords Lettings

Re: EICR for 14 Mill Lane — any update?

Hi — the landlord is chasing on this one. Where are we with the inspection, and has the last invoice gone across?

Draft reply — from live data

Booked for Wednesday 3–5pm with the tenant confirmed. INV-00019 was sent on the 2nd and is due Friday…

Beresfords — live

WO-000118

EICR — booked Wed

WO-000121

Gas safety — on site

INV-00019

£240 — due Friday

Q-00014

£278.40 — awaiting acceptance

01 - Context

Open the email. See the account.

The add-in matches the sender to the customer and shows the state of the relationship beside the thread: open jobs and where each sits in the pipeline, outstanding invoices, quotes awaiting acceptance. No tab-switching, no asking around the office.

  • Works in Gmail and Outlook
  • Sender matched to the customer automatically
  • Open jobs, invoices and quotes at a glance
  • Staff sign in with their work account — no API keys

Inbox — worksorder add-in

matched

From: Beresfords Lettings

Re: EICR for 14 Mill Lane — any update?

Hi — the landlord is chasing on this one. Where are we with the inspection, and has the last invoice gone across?

Draft reply — from live data

Booked for Wednesday 3–5pm with the tenant confirmed. INV-00019 was sent on the 2nd and is due Friday…

Beresfords — live

WO-000118

EICR — booked Wed

WO-000121

Gas safety — on site

INV-00019

£240 — due Friday

Q-00014

£278.40 — awaiting acceptance

02 - Drafting

Replies drafted from real data.

One click drafts a response grounded in the actual diary and job records — what's booked, what's outstanding, what it costs. The draft lands in the compose window for a human to read, edit and send. It never sends by itself.

  • Grounded in the live diary and job data
  • Lands as a draft — a person always sends
  • Edit the draft to suit your customer
  • Review the details before sending

Compose — draft inserted

you press send

Hi Sarah — the EICR at 14 Mill Lane is booked for Wednesday 3–5pm and the tenant has confirmed. INV-00019 (£240) went across on the 2nd and is due Friday. The remedial quote Q-00014 is with the landlord for acceptance.

Booked Wed 3–5pmINV-00019 due FriQ-00014 awaiting

The draft uses live job records. Your team reviews the details, edits the wording and chooses when to send.

03 - Into the pipeline

Or turn the email into the job.

When the email is a works order, one click sends it into the platform: parsed, matched to customer, property and tenant, raised on the pipeline and ready for booking — the same intake that handles forwarded mailboxes and PDFs.

  • Works orders parsed out of email bodies and attachments
  • Customer, property and tenant matched automatically
  • Deduped against jobs already raised
  • Anything uncertain queued for human review

Intake

3 new

Forwarded emailEICR — 2 bed flat
FixfloGas safety renewal
APIBoiler service

Parsed & matched — 94% confidence

14 Mill Lane, Flat BWO-000123

See it working

It starts with
one works order.

Start with a 10-minute introductory call about your business and the work you want to improve. If there’s a fit, we’ll arrange a one-hour session to scope your requirements and discuss a proposal.

Book a demo10 minutes · An introductory Google Meet call
YOUR NEXT WORKS ORDERStart to finish
  1. ReceivedWorks order in
    01
  2. BookedTenant confirmed
    02
  3. CompletedSite records saved
    03
  4. InvoicedAgreed rates applied
    04
Less chasing. More work moving.