worksorder.aiProduct — tenant engagement
Tenants who know what’s happening.
Keep tenants informed from the booking to the doorstep. Agree a time, share a live ETA and show the engineer’s ID before they arrive.
Dan is on his way
NICEIC Approved · ECS Gold Card
The tenant's tracking link — no app needed
01 - Booking
A conversation that gets the visit booked.
Jobs are routed into the right engineer's real diary, and the AI agent reaches the tenant by SMS, WhatsApp, phone or email: slot offers, replies understood in plain English, visit confirmed, reminders sent. The tenant never downloads anything or waits on hold.
- Slot offers from the engineer's synced diary
- Plain-English replies understood
- Confirmations and reminders automatic
- Escalates to a human when it should
AI booking agent
SMS
Your letting agent has arranged an electrical inspection. Could you do Tue 10–12 or Wed 2–4?
wednesday but after 3 if poss?
Wednesday 3–5pm works — booked. You'll get a tracking link when Dan is on his way.
02 - Live tracking
Tenants watch the van arrive.
When the engineer taps en route, the tenant gets a text with a live tracking link — the engineer's position on the map and a live ETA, Uber-style, but for the gas safety check. Fewer no-answers at the door, fewer "where are you?" calls to the office.
- Live map with a moving ETA
- Sent automatically on en-route
- No app for tenants — just a link
- Works for agency staff checking on a job too
Dan is on his way
NICEIC Approved · ECS Gold Card
The tenant's tracking link — no app needed
03 - Engineer ID
They know exactly who's knocking.
The tracking link carries a live engineer ID card: photo, name, and qualifications status, straight from your engineer records. The tenant opens the door to a face they've already seen — comfort for them, fewer aborted visits for you.
- Photo and name of the assigned engineer
- Qualifications shown from your records
- Updates if the job is reassigned
- The same card your office sees
Engineer ID
Live
Dan Carter
Let Safe Limited
NICEIC Approved · ECS Gold Card
Assigned to
14 Mill Lane, Flat B
Visit
Wed 3–5pm
See it working
It starts with
one works order.
Start with a 10-minute introductory call about your business and the work you want to improve. If there’s a fit, we’ll arrange a one-hour session to scope your requirements and discuss a proposal.
Book a demo10 minutes · An introductory Google Meet call- ReceivedWorks order in01
- BookedTenant confirmed02
- CompletedSite records saved03
- InvoicedAgreed rates applied04